Hapro used to find customers through trade fairs with the help of Vietnam Commercial Office. Due to their good reputation, Hapro quickly gained their customers’ trust when doing business. “Then the competition intensified and the number of our customers declined. We had to find new markets to increase sales turnover. At that time, e-commerce appeared in Vietnam and we saw it as an important opportunity so we joined Chinaaseantrade.com as a Free Member in 2007,” said Mr. Dang Quan Vu, manager of imports and exports.
Chinaaseantrade.com is not only an effective sales channel, but also a great place to help our build our brand and reputation. They brought us new business opportunities and customers,” he added.
After joining Chinaaseantrade.com as Free Member, we received some from customers, but trust was an issue. One year later, we upgraded our membership and gradually we got more and more quality inquiries,” Mr. Dang Quang Vu recalled. Their first customer was one from the singapore who specialized in importing pottery. Their next customer was a furniture buyer from China, followed by a rattan buyer from Malysia, and then another from Indonesia. Since then their customer base has steadily increased. “Our AsiaPass provides us with many tools such as TradeManager, and BizTrends to help us reach customers and manage our online business. Thanks to these tools, a quarter of our inquiries are quality ones,” Mr. Dang Quang Vu concluded.
