Call Center

Product detail:

Rentatelemarketer.net (Rentatel) is the call center operating in Manila, Philippines.

 

Through the years, Rentatel has developed standards and metrics in monitoring the output of each outbound sales agent. Our software engineers programmed a customized customer relationship management (CRM) software that allows us to monitor their daily calls, and total sales per day, month and year allowing us to properly compensate and motivate our agents. We are able to customize the CRM software based on each client’s needs.

 

We have specialized in the events marketing campaign wherein we call visitors of certain exhibitors in the AD.TECH shows in Chicago, San Francisco and  New York reminding them to visit these exhibitors located in certain booth numbers. We also do telemarketing for mortgage companies, telecommunications companies and credit card companies in the U.S. From a modest size and mix, our client base has grown considerably through the years, attaining its present level in a relatively short time. 

Our membership in the Business Process Outsourcing Association of the Philippines (BPAP) has allowed us to benchmark and make our performance at par with the other players in the industry.

Rentatel now offers complete solutions such as order fulfillment (i.e. shipping goods from our warehouse in NY to anywhere in the U.S. and Canada), credit card payment processing for client’s with no presence in the U.S., appointment setting, telemarketing, account management and customer servicing. The company provides a variety of services to suit your needs.

Rentatel also provides US domestic 800 toll free numbers which can be accessed from the U.S. and Canada and answered by our call center in the Philippines / the client’s office. We maintain a fiber optic line with the Philippines’ largest telephone company for this purpose.