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Product detail:
Our flagship collection software, bottomline enhancement system technology (B. E. S. T.) is an easy-to-use web-based application that takes care of your debt recovery process, from data entry through to month-end processing. The solution has been used and time tested within collection agencies, banking, legal, telecommunications, healthcare, utilities, properties, finance, logistics, legal, government, manufacturing and trading sectors for their credit, receivables and collections management. B. E. S. T. Collection software is fully integrated and web-based. It offers user-friendly interface that is adaptable to today's business challenges. B. E. S. T. Collection software is completely scalable. Managers are in full control of the assignment of accounts, defining account portfolio and even work list assignments for individual as well as group of collectors. All system activities and call logs are recorded for management and audit purposes. Your system managers can define detailed parameters to determine the way accounts and / or collectors should be controlled. Parameters such as promise hold days, no contact management and broken promise supervisory reviews are just a few of the many more sophisticated tools made available to your ar manager. Customer-level viewing capability enables collectors to act on all the all entries related to the same customer, hence providing a macro view of the customer. The solution can be customized easily to meet your company's needs. Key features include: Scalability for both customer-centric and enterprise-level applications Rule-based system set according to company's credit policies Designed to allow flexible credit collection strategies based on different types of accounts Allow prioritizing and higher focus on problematic accounts One glance interface that show customer's accounts details Same customer drill down capability that allows viewing of individual accounts Collection performance tracking Reminder letters and litigation status support Ready connectivity to predictive dialer and call center applications
