• ACRM provides many extensibility and customization features to enable your CRM solution to meet the needs of your business.

• ACRM can help your business streamline interactions with your customer, to maximize sales and improve customer service.

Advantages:

Lead Management

• Maximize business from your leads
• Assign ownership, drive results
• Convert to prospects and mange sales pipeline

Drive Sales Productivity

• Manage accounts, contacts and opportunities
• Help sales team organize activities and follow up
• Get full picture and improve performance
• Streamline your sales engine, increase business

Marketing Campaigns

• Manage marketing campaigns
• Run personalized mass email campaigns on subsets of your contacts database
• Track campaign effectiveness

Customer Service

• Track and improve customer service
• Assign ownership, ensure follow up
• Provide customer self-service portal
• Monitor service levels to ensure customer satisfaction.

Inventory, Quotes, Invoices

• Track inventory and targeted price books
• Generate and track quotes and sales orders
• Generate and manage invoices
• Streamline order processing and fulfillment

And other tools

• Role hierarchy to ensure proper level of access for various users in the organization
• Drill-down dashboards and reports to get an instant picture of your business
• Plugins to work with existing tools like Outlook
• And much more…

Please visit www.aerissolution.com for details